JACUZZI BATH REMODEL PRIVACY POLICY

EFFECTIVE
DATE: June 1, 2023

SCOPE

This Privacy Policy applies to personal information processed
by Jacuzzi Bath Remodel of New Mexico, Jacuzzi Bath Remodel of El Paso,
Texas, and Jacuzzi Bath Remodel of Las Vegas, Nevada (collectively “we,”
“us,” and “our”) through our Site, mobile applications, and related offerings.
This Privacy Policy is designed to help you understand how we collect, use, and
share your personal information and to help you understand and exercise your
privacy rights. To make this Privacy Policy easier to read, our Site and
related offerings are collectively called the “Services.”

Capitalized terms not defined herein will have the meaning set
forth in our Terms of Service.

SCOPE

PERSONAL INFORMATION WE COLLECT

INFORMATION YOU PROVIDE TO US

INFORMATION COLLECTED
AUTOMATICALLY

INFORMATION FROM OTHER SOURCES

HOW WE USE YOUR INFORMATION

USE OF ARTIFICIAL INTELLIGENCE IN COMMUNICATIONS

DISCLOSING YOUR INFORMATION TO
THIRD PARTIES

SUPERVISORY AUTHORITY

YOUR CHOICES

SECURITY OF YOUR INFORMATION

THIRD-PARTY SERVICES

CHILDREN’S INFORMATION

YOUR PRIVACY RIGHTS

DATA RETENTION

CHANGES TO OUR PRIVACY POLICY

CONTACT US

SUPPLEMENTAL U.S. STATE PRIVACY
NOTICE

PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect depend on
how you interact with our Services. For residents of New Mexico, Texas, and
Nevada, more information is available in our supplemental state disclosure
below.

INFORMATION YOU PROVIDE TO US

Account Details.  We
may collect information when you create an account, such as your name, email
address, phone number, and address.

Orders.  If you
place an order with us, we will record the personal information and details
associated with the transaction. For example, we will collect information about
the products you purchase, your billing and shipping address, phone number, and
payment information. Please note that we use a third-party service provider to
collect and process payment card information on the Services. We do not
directly collect or store any payment card information provided to the
Services, but we may receive information associated with your payment card
information (e.g., your billing details).

Your Communications with Us.  We collect personal information from you
such as your email address, phone number, or mailing address when you request
information about our products and services, register a warranty, sign up for
marketing from us, register for our newsletter, request customer or technical
support, or otherwise communicate with us.

Surveys.  We may
contact you to participate in surveys. If you decide to participate, you may be
asked to provide certain information which may include personal information.

Interactive Features. 
We may offer interactive features such as customer service chat
tools, forums, blogs and social media pages. We and others who use our Services
may collect the information you submit or make available through these
interactive features. Where permitted by law, any content you provide on the
public sections of these features will be considered “public” and is not
subject to the privacy protections referenced herein.

Conferences, Trade Shows, and Other Events.  We may attend conferences, trade shows,
and other events where we collect personal information from individuals who
interact with or express an interest in us. If you provide us with any
information at one of these events, we will use it for the purposes for which
it was collected.

Sweepstakes or Contests. 
We may collect personal information you provide for any sweepstakes
or contests that we offer. In some jurisdictions, we are required to publicly
share information of sweepstakes and contest winners.

Job Applications.  We
may post job openings and opportunities on our Services. If you respond to one
of these postings, we may collect your personal information, such as your
application, CV, cover letter, and/or any other information you provide to us.

INFORMATION COLLECTED AUTOMATICALLY

Automatic Data Collection. 
We may collect certain information automatically when you use the
Services. This information may include your Internet protocol (IP) address,
user settings, MAC address, cookie identifiers, mobile advertising and other
unique identifiers, details about your browser, operating system or device,
location information (including, the location of your tub if it’s connected to
a mobile application, or, with your consent where required by law, precise
location to help you find the closest dealer to your location, and inferred
location based on your IP address), Internet service provider, mobile carrier,
pages that you visit before, during and after using the Services, information
about the links you click, information about how you interact with the
Services, including the frequency and duration of your activities, items or
keywords you search for, details about your search criteria, the products that
you browse, and other information about how you use the Services.

Cookie Policy and Other Tracking Technologies.  We, as well as third parties that provide
content, advertising, or other functionality on the Services, may use cookies,
pixel tags, local storage, and other technologies (“Technologies”) to
automatically collect information through the Services. Technologies are
essentially small data files placed on your device that allow us and our
partners to record certain pieces of information whenever you visit or interact
with our Services.

Cookies.  Cookies
are small text files placed in device browsers to store their preferences. Most
browsers allow you to block and delete cookies. However, if you do that, the
Services may not work properly.

Pixel Tags/Web Beacons. 
A pixel tag (also known as a web beacon) is a piece of code embedded
in the Services that collects information about engagement on the Services. The
use of a pixel tag allows us to record, for example, that a user has visited a
particular web page or clicked on a particular advertisement. We may also
include web beacons in e-mails to understand whether messages have been opened,
acted on, or forwarded.

Analytics.  We
may use Technologies and other third-party tools to process analytics
information on our Services, such as Google Analytics and Adobe Analytics.

How We Use Automatic Collection Technologies.

We, as well as third parties that provide content,
advertising, or other functionality on the Services, may use cookies, pixel
tags, local storage, and other technologies to automatically collect
information through the Services. Our uses of these Technologies fall into the
following general categories:

•      
Operationally Necessary.  This includes Technologies that allow you
access to our Services, applications, and tools that are required to identify
irregular site behavior, prevent fraudulent activity and improve security or
that allow you to make use of our functionality.

•      
Performance Related. 
We may use Technologies to assess the performance of our Services,
including as part of our analytic practices to help us understand how our
visitors use the Services.

•      
Functionality Related.  We may use Technologies that allow us to
offer you enhanced functionality when accessing or using our Services. This may
include identifying you when you sign into our Services or keeping track of
your specified preferences, interests, or past items viewed.

•      
Advertising or Targeting Related.  We may use first party or third-party
Technologies, including cross-device tracking, to deliver content, including
ads relevant to your interests, on our Services or on third-party sites.

•      
Hotjar (Session Replay Analytics).  We use Hotjar’s session replay analytics
services. This allows us to record and replay an individual’s interaction with
the Services. For more information about how Hotjar uses your personal
information, please visit the “Personal Data collected from a visitor of a
Hotjar Enabled Site” section of Hotjar’s Privacy Policy.

INFORMATION FROM OTHER SOURCES

Third-Party Organizations. 
We may obtain information about you from other sources, including
from third-party services and organizations where permitted by law.

Jacuzzi Dealers and Affiliates.  Jacuzzi authorized dealers and entities
may share some personal information with us in connection with your purchases
where permitted by law. For example, we may receive information about your
purchase of a product that is eligible for warranty registration.

Referrals and Sharing Features.  Our Services may offer various tools and
functionalities. Please only share with us contact information of people with
whom you have a relationship (e.g., relative, friend, neighbor, or co-worker).

HOW WE USE YOUR INFORMATION

We use your personal information for a variety of business
purposes, including:

To Provide the Services, Products, or Information
Requested, such as:

•      
Fulfilling our contract with you and any orders for
products you place

•      
Managing your information and account

•      
Processing your payment card and/or other financial
information for products and services purchased

•      
Sending you updates about your order via text message
and other channels

•      
Responding to questions, comments, and other requests

•      
Allowing you to register for events

•      
Providing access to certain areas, functionalities, and
features of our Services

•      
Answering requests for customer or technical support

Administrative Purposes, such as:

•      
Pursuing legitimate interests, such as direct
marketing, research and development (including marketing research), network and
information security, and fraud prevention

•      
Measuring interest and engagement in our Services and
products

•      
Improving the Services and products

•      
Developing new products and services

•      
Short term, transient use, such as contextual
customization of ads

•      
Ensuring internal quality control and safety

•      
Authenticating and verifying individual identities

•      
Debugging to identify and repair errors with our
Services

•      
Carrying out audits

•      
Communicating with you about your account, products,
activities on our Services, and Privacy Policy changes

•      
Detecting security incidents

•      
Preventing against malicious, deceptive, fraudulent or
illegal activity, and prosecuting those responsible for that activity

•      
Enforcing our agreements

•      
Complying with our legal obligations

We may use your information for other legitimate business
purposes as permitted by law.

Marketing Our Products and Services.  We may use personal information to tailor
and provide you with content and advertisements. We may provide you with these
materials as permitted by applicable law including, but not limited to, by
email, telephone and text message (including via automatic telephone dialing
system), direct mail, and custom audiences advertising. Consent for calls and
texts is not required as a condition to purchase products or services. Message
and data rates may apply.

Some of the ways we market to you include email campaigns,
text messages, custom audiences advertising, and “interest-based” or
“personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices or if
you would like to opt out of the use of your personal information for marketing
purposes, you may contact us at any time as set forth below.

Consent.  We may
use personal information for other purposes that are clearly disclosed to you
at the time you provide personal information or with your consent.

Use De-identified and Aggregated Information.  We may use personal information and other
data about you to create de-identified and/or aggregated information.
De-identified and/or aggregated information is not personal information, and we
may use and disclose such information in a number of ways, including research,
internal analysis, analytics, and any other legally permissible purposes.

USE OF ARTIFICIAL
INTELLIGENCE IN COMMUNICATIONS

Jacuzzi
Bath Remodel of New Mexico, Jacuzzi Bath Remodel of El Paso, Texas, and Jacuzzi
Bath Remodel of Las Vegas, Nevada uses artificial intelligence (“AI”) technologies to
support and enhance how we communicate with you. This section explains how AI
is used across our communication channels and what that means for your personal
information.

AI-Assisted Email
Communications

We may
use AI tools to draft, personalize, and send email communications to you,
including marketing messages, appointment reminders, follow-up communications,
and customer service responses. AI may be used to tailor message content based
on your interests, prior interactions, or inquiry history. All AI-assisted
email communications are subject to the same opt-out rights described in the
“Your Choices” section of this Privacy Policy.

AI-Assisted Voice
Calls

We may
use AI-powered voice technologies, including automated voice systems and
AI-assisted call routing or scripting, to communicate with you by phone. This
may include outbound calls for appointment scheduling, follow-up, and customer
service, as well as inbound call assistance. Where required by applicable law,
you will be informed when you are interacting with an AI-assisted system during
a call. You may request to speak with a live representative at any time.

AI-Assisted Text
Messaging

We may
use AI tools to generate, personalize, and send text (SMS) messages to you,
including appointment confirmations, promotional offers, project updates, and
customer service communications. Message and data rates may apply. You may opt
out of text messages at any time by replying “STOP” to any message you receive
from us.

AI-Assisted Chat and
Other Digital Communications

Our
Services may include AI-powered chat tools, virtual assistants, or automated
messaging features designed to respond to your inquiries, help schedule
consultations, or provide product information. These tools may collect and
process the content of your communications to generate responses. You may
request to be connected with a live team member at any time.

Information Collected
Through AI Communications

When you
interact with our AI-assisted communication channels, we may collect
information including the content of your messages or responses, call
recordings or transcripts (where permitted by law and disclosed to you), your
communication preferences, and behavioral signals used to improve future
communications. This information may be used to improve the quality of our AI
tools, personalize future outreach, and enhance your overall experience with
us.

Recordings and
Transcripts

Calls,
voicemails, and other voice interactions with our AI systems may be recorded
and transcribed for quality assurance, training, and compliance purposes. Where
required by applicable law, you will be notified before any recording takes
place. Recorded and transcribed communications are handled in accordance with
this Privacy Policy and applicable state and federal law, including the laws of
New Mexico, Texas, and Nevada.

Your Rights Regarding
AI Communications

You have
the right to:

•      
Opt
out of AI-assisted email, text, and voice communications at any time by
contacting us as set forth in the “Contact Us” section below

•      
Request
to speak or correspond with a live team member rather than an AI system

•      
Request
information about how your personal data is used in connection with our AI
communication tools

•      
Withdraw
consent to the use of your personal information for AI-driven personalization,
subject to applicable law

To
exercise any of these rights, please contact us using the information provided
in the “Contact Us” section of this Privacy Policy.

DISCLOSING YOUR INFORMATION TO THIRD PARTIES

Business Partners.  We
may share your personal information with business partners to provide you with
a product or service you have requested. We may also share your personal
information with business partners with whom we jointly offer products or
services.

Service Providers.  We
may share any personal information we collect about you with our third-party
service providers. The categories of service providers to whom we entrust
personal information include service providers for: (i) the provision of the
Services; (ii) the provision of information, products, and other services you
have requested; (iii) marketing and advertising; (iv) payment and transaction
processing; (v) customer service activities; and (vi) the provision of IT and
related services.

Jacuzzi Dealers and Affiliates.  We work with a network of trusted Jacuzzi
authorized resellers. We share your personal information with a Jacuzzi
authorized dealer near you to facilitate product sales, shipment, delivery, or
installation as well as to provide maintenance and other services related to
your product. Where you consent and/or where permitted by law, we also share
your personal information with other companies within the Jacuzzi family for
marketing and sales purposes.

Third-Party Financing Providers.  Some of our products may be eligible for
financing offered by third-party financing providers. If you interact with a
third-party financing provider, they will collect the personal information that
you provide to them. We are not responsible for the third-party financing
provider’s processing of your personal information.

Advertising Partners. 
Through our Services, we may allow third party advertising partners
to set Technologies and other tracking tools to collect information regarding
your activities and your device. These advertising partners may use this
information for purposes of delivering targeted advertisements to you when you
visit third party services within their networks.

APIs/SDKs.  We
may use third-party Application Program Interfaces (“APIs”) and software
development kits (“SDKs”) as part of the functionality of our Services.

Disclosures to Protect Us or Others.  We may access, preserve, and disclose any
information we store in association with you to external parties if we, in good
faith, believe doing so is required or appropriate to comply with applicable
law or legal processes, protect rights or safety, enforce our policies, or
assist with investigations.

Disclosure in the Event of Merger, Sale, or Other Asset
Transfer.  If we are involved in a
merger, acquisition, financing due diligence, reorganization, bankruptcy,
receivership, purchase or sale of assets, or transition of service to another
provider, then your information may be sold or transferred as part of such a transaction,
as permitted by law and/or contract.

We may share your information with third parties as
appropriate and permitted by law. The privacy choices you may have about your
personal information are determined by applicable law and are described below.

SUPERVISORY AUTHORITY

Depending on where you are located, you may have the right to
lodge a complaint with a supervisory authority if you believe our processing of
your personal information violates applicable law.

YOUR CHOICES

General.  You may
be able to opt out of certain uses of your personal information.

Email Communications. 
If you receive an unwanted email from us, you can use the
unsubscribe link found at the bottom of the email to opt out of receiving
future emails. Note that you will continue to receive transaction-related
emails regarding products or Services you have requested.

Text Messages.  You
may opt out of receiving text messages by replying “STOP” to a text message you
have received from us or by otherwise contacting us.

Phone Calls.  If
you receive an unwanted phone call from us, you may opt out of receiving future
phone calls from us by following the instructions which may be available on the
call or by otherwise contacting us as set forth in the “Contact Us” section
below.

Mobile Devices.  We
may send you push notifications through our mobile application. You may opt out
from receiving these push notifications by changing the settings on your mobile
device. With your consent, we may also collect precise location-based
information via our mobile application. You may opt out of this collection by
changing the settings on your mobile device.

Cookies and Interest-Based Advertising.  You may stop or restrict the placement of
Technologies on your device or remove them by adjusting your preferences as
your browser or device permits. However, if you adjust your preferences, our
Services may not work properly.

The online advertising industry also provides websites from
which you may opt out of receiving targeted ads from data partners and other
advertising partners that participate in self-regulatory programs. You can
access these and learn more about targeted advertising and consumer choice and
privacy by visiting the Network Advertising Initiative, the Digital Advertising
Alliance, and the Digital Advertising Alliance of Canada.

Please note you must separately opt out in each browser and on
each device.

“Do Not Track.”  Do
Not Track (“DNT”) is a privacy preference that users can set in certain web
browsers. Please note that we do not respond to or honor DNT signals or similar
mechanisms transmitted by web browsers.

SECURITY OF YOUR INFORMATION

We take steps to ensure that your information is treated
securely and in accordance with this Privacy Policy. Unfortunately, no system
is 100% secure, and we cannot ensure or warrant the security of any information
you provide to us. To the fullest extent permitted by applicable law, we do not
accept liability for unauthorized disclosure.

By using the Services or providing personal information to us,
you agree that we may communicate with you electronically regarding security,
privacy, and administrative issues relating to your use of the Services.

THIRD-PARTY SERVICES

The Services may contain links to third-party services and
other third-party services may reference or link to our Services. These
third-party services are not controlled by us. We encourage our users to read
the privacy policies of each third-party service with which they interact. We
do not endorse, screen or approve, and are not responsible for, the privacy or
security practices of such third-party services. Using or providing personal
information to these third-party services is at your own risk.

CHILDREN’S INFORMATION

The Services are not directed to children under 13 (or other
age as required by local law), and we do not knowingly collect personal
information from children. If we learn that we have collected a child’s
personal information in violation of applicable law, we will promptly take
steps to delete such information.

YOUR PRIVACY RIGHTS

In accordance with applicable law, you may have the right to:
(i) request confirmation of whether we are processing your personal
information; (ii) obtain access to or a copy of your personal information;
(iii) receive an electronic copy of personal information that you have provided
to us, or ask us to send that information to another company (the “right of
data portability”); (iv) object to or restrict certain uses of your sensitive
personal information; (v) opt out of the processing of your personal information
for purposes of targeted advertising, profiling, or sale of your personal
information; (vi) seek correction or amendment of inaccurate, untrue,
incomplete, or improperly processed personal information; (vii) withdraw your
consent; and (viii) request erasure of personal information held about you by
us, subject to certain exceptions prescribed by law. If you would like to
exercise any of these rights, please contact us as set forth below.

We will process such requests in accordance with applicable
laws. To protect your privacy, we will take steps to verify your identity
before fulfilling your request.

DATA RETENTION

We store the personal information we receive as described in
this Privacy Policy for as long as you use our Services or as necessary to
fulfill the purpose(s) for which it was collected, provide our Services,
resolve disputes, establish legal defenses, pursue legitimate business
purposes, enforce our agreements, and comply with applicable laws.

CHANGES TO OUR PRIVACY POLICY

We may revise this Privacy Policy from time to time in our
sole discretion. If there are any material changes to this Privacy Policy, we
will notify you as required by applicable law. You understand and agree that
you will be deemed to have accepted the updated Privacy Policy if you continue
to use the Services after the new Privacy Policy takes effect. This Privacy
Policy was last updated per the effective date.

CONTACT US

If you have any questions about our privacy practices or this
Privacy Policy, or if you wish to submit a request to exercise your rights as
detailed in this Privacy Policy, please contact us at:

Jacuzzi Bath Remodel of New Mexico

1460 N. Renaissance Blvd NE

Albuquerque, NM 87107

Phone: (505) 630-0998

Jacuzzi Bath Remodel of El Paso, Texas

210 Montoya Road, Suite 1-3

El Paso, TX 79932

Phone: (915) 235-2773

Jacuzzi Bath Remodel of Las Vegas, Nevada

3363 West Oquendo Road

Las Vegas, NV 89118

Phone: (725) 240-0210

Email: [UPDATE WITH SHARED PRIVACY
EMAIL ADDRESS]

SUPPLEMENTAL U.S. STATE PRIVACY NOTICE

Scope.  This
Supplemental State Privacy Notice applies to our processing of personal
information under applicable privacy laws in the states where we operate: New
Mexico, Texas, and Nevada.

The following table describes the categories of personal
information we have collected and whether we disclosed that personal
information for a business purpose (e.g., to a service provider) in the
preceding 12 months.

Category: Identifiers

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Third-party financing providers (as applicable); Advertising
partners

Category: Personal information categories

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Third-party financing providers (as applicable)

Category: Commercial information

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Third-party financing providers (as applicable); Advertising
partners

Category: Internet or other electronic network activity

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Third-party financing providers (as applicable); Advertising
partners

Category: Professional or employment-related information

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Third-party financing providers (as applicable)

Category: Inferences drawn from other personal information
to create a profile about a consumer

Disclosed to: Service providers; Jacuzzi dealers and
affiliates; Advertising partners

Additional Privacy Rights. 
The categories of sources from which we collect personal information
and our business and commercial purposes for using personal information are set
forth above. We do not process sensitive personal information to infer
characteristics about individuals except as permitted by applicable state law.

“Sales” of Personal Information and Right to Opt-Out.  For purposes of applicable state law, we
do not “sell” personal information, nor do we have actual knowledge of any
“sale” of personal information of minors under 16 years of age. That said, we
may share information with third-party advertising partners for the purpose of
promoting our Services, such as for cross-context behavioral advertising.

We may share the following categories of data with advertising
partners for this purpose:

•      
Identifiers

•      
Commercial Information

•      
Internet or Other Electronic Network Activity

•      
Inferences drawn from other personal information to
create a profile about a consumer

To the extent that such sharing is considered a “sale,”
“sharing,” or “targeted advertising” under applicable state law, you may limit
such sharing by following the instructions in the “Your Choices” section above,
or by contacting us as set forth in the “Contact Us” section above.

Modifying Your Cookie Preferences.  When you first visit our website, you
will be presented with a banner which offers you a choice about whether to
accept or reject our use of cookies and similar tracking technologies. Please
note that your request to opt-out of sale/sharing will be linked to your
browser identifier only. If you use a different computer or Internet browser to
access our sites, you will need to renew your cookie management choices.

Global Privacy Control. 
You may exercise your opt-out right by broadcasting an opt-out
preference signal, such as the Global Privacy Control (GPC). Please note that
your request to opt-out of sale/sharing will be linked to your browser
identifier only.

Supplemental Notice for Nevada.  If you are a resident of Nevada, you have
the right to opt-out of the sale of certain personal information to third
parties who intend to license or sell that personal information. You can
exercise this right by contacting us with the subject line “Nevada Do Not Sell
Request” and providing us with your name and the email address associated with
your account. Please note that we do not currently sell your personal
information as sales are defined in Nevada Revised Statutes Chapter 603A.

Supplemental Notice for Texas.  If you are a resident of Texas, you have
rights under the Texas Data Privacy and Security Act (TDPSA), including the
right to access, correct, delete, and obtain a copy of your personal data, as
well as the right to opt out of the processing of your personal data for
purposes of targeted advertising or profiling. To exercise any of these rights,
please contact us as set forth in the “Contact Us” section above.

Non-Discrimination.  Residents
of certain states have the right not to receive discriminatory treatment by us
for the exercise of their rights conferred by applicable law.

Authorized Agent.  Only
you, or someone legally authorized to act on your behalf, may make a verifiable
consumer request related to your personal information. To designate an
authorized agent, provide written authorization signed by you and your
designated agent and please contact us as set forth above.

Verification.  When
you make a request, we will ask you to provide sufficient information that
allows us to reasonably verify you are the person about whom we collected
personal information or an authorized representative, which may include
confirming the email address associated with any personal information we have
about you.

Refer-a-Friend and Similar Incentive Programs.  We may offer referral programs or other
incentivized data collection programs. These programs are entirely voluntary
and allow us to grow our business and provide additional benefits to you.

If you would like to exercise any of your rights, please
contact us as set forth above. We will process such requests in accordance with
applicable laws.

©
2023 Jacuzzi Bath Remodel of New Mexico, Jacuzzi Bath Remodel of El Paso,
Texas, and Jacuzzi Bath Remodel of Las Vegas, Nevada. All Rights Reserved.